Your Authorised Representative

for OGP Equipment in Ireland

Service:

Service

OGP prides itself in providing the very best local, service and application support. Our factory-trained service team ensure that you get the most out of your OGP measuring system.

We believe that any system is only as good as the support that you receive. That is why we put the very highest emphasis on service.

Our service team will proactively manage your measuring machine, through calibrations, call outs and service contracts, and builds a long-term relationship with you.

While problems with OGP® measurement systems are rare we know what it takes to keep your OGP measuring system running smoothly, and we can often diagnose problems –and tell you how to fix them – within the context of a phone call.

 

Service Packages:

OGP- Ireland provides comprehensive support & maintenance service for all aspects of your multisensor measuring systems. We can provide support for a single call-out to quickly resolve an issue or cost effective Service Contracts to eliminate downtime.  Our highly trained engineers will ensure your measuring system operates at peak performance and our fast response time ensures little or no downtime if an issue should arise.  

OGP-Ireland are committed to providing the highest standards of support and customer service, our engineers are highly trained and always efficient, we can guarantee a return on your investment through reduced or eliminated downtime and also extending the working life of your equipment through our comprehensive preventative maintenance support system.  

As a guide we have listed below details of 3 of our Service Contracts:

 

 

 

Basic

Basic +

Priority

       

Annual Service and Calibration

Y

Y

Y

       

6 month Service and Calibration

Y

Y

Y

Breakdown*

     
       

Telphone Support

Y

Y

Y

       

Software Updates**

 

Y

Y

       

15% Discount on Emergency Service Rates

 

Y

Y

       

15% Discount on Replacement Parts

 

Y

Y

       

Breakdown Priority Response***

   

Y

       

15% Discount on new software products

   

Y

       
       

* If the 6 month Service/Calibration visit is not used it may be used for a 1 day breakdown visit

       

** Updates to the highest build of your current version of MeasureMind or MeasureX software.

       

*** 48Hr response time Monday to Friday 8:00am to 4:30pm.

     

 

Our comprehensive support system will in time help to reduce your costs giving a guaranteed return on the investment and providing peace of mind through the knowledge that your equipment will always work and keep working.